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Payment Policy

Last updated: 5 October 2026

This policy should be reviewed by your legal adviser before launch to confirm it reflects your exact commercial terms.

Scope

This payment policy applies to all Anviam (anviam.co.uk) services, alongside the specific terms set out in your written agreement or statement of work. Where the two differ, your signed agreement prevails.

Pricing & currency

Prices are quoted in pounds sterling (GBP) and are exclusive of VAT and any third-party costs such as advertising spend, unless stated otherwise. Indicative starting prices shown on this website are confirmed in a written quote after consultation.

Invoicing & payment terms

Retainers are typically invoiced monthly in advance; project work is invoiced per the milestones in your agreement. Unless agreed otherwise, invoices are payable within 14 days of the invoice date.

Accepted payment methods

We accept bank transfer (BACS) and card payments via our secure payment provider. Card details are handled by the provider; Anviam does not store your full card information.

Late payment

Overdue invoices may incur interest and reasonable recovery costs in line with applicable UK legislation, and ongoing work may be paused until the account is brought up to date.

Refunds & cancellation

Cancellation and refund terms are set out in your service agreement. Work already delivered or committed, and non-recoverable third-party costs, are non-refundable. Contact us to discuss any concern and we will always try to resolve it fairly.

Questions

oor any payment query, contact us via our contact form or contact us. Anviam, United Kingdom.