Server Management

Proactive monitoring and alerting

We monitor your servers continuously for the signals that precede problems: rising CPU and memory use, filling disks, failing services, hardware warnings and performance degradation. Catching these early means we can act before your users ever notice, turning what would have been an outage into a quiet fix.

Monitoring is only useful if someone acts on it, so alerts route to our team with clear thresholds and escalation paths. You get the reassurance of knowing your infrastructure is watched around the clock without having to staff that watch yourself.

• 24/7 health and performance monitoring
• Disk, CPU, memory and service alerts
• Hardware failure early warning
• Threshold-based alerting and escalation
• Uptime and availability tracking
• Automated health checks

Related: Network managementBackup and disaster recovery

Patch and update management

Unpatched servers are one of the most common routes to a breach and a frequent cause of instability. We apply operating system and software patches on a managed, tested schedule, balancing security with stability so updates close real gaps without breaking the applications that depend on them.

We track patch status across your whole estate and report on it, so you always know you are current. For sensitive systems, we test patches before rolling them out and plan maintenance windows that minimise disruption.

• Managed OS and software patching
• Windows and Linux update management
• Tested, scheduled rollouts
• Security patch prioritisation
• Patch-status reporting
• Planned maintenance windows

Windows, Linux and virtualisation

We manage servers across the platforms businesses actually run: Windows Server and the major Linux distributions, physical and virtual. Our engineers are comfortable with mixed estates, so you get one team managing everything rather than separate providers for each platform.

For virtualised environments, we manage the hypervisor as well as the guests, with VMware and Hyper-V, keeping resource allocation efficient and consolidation sensible. That means better use of hardware and easier recovery when something fails.

• Windows Server management
• Linux server management
• VMware and Hyper-V virtualisation
• Resource allocation and consolidation
• Application and database servers
• File, print and directory services

Security, hardening and access control

A well-managed server is a hardened server. We reduce the attack surface by removing unnecessary services, enforcing least-privilege access, configuring firewalls and applying security baselines, so your servers are not an easy target. This works hand in hand with our cybersecurity service for layered protection.

We also control and audit who has access to your servers, with strong authentication and logged administrative activity, so you have both protection and the records you need for compliance.

• Server hardening and baselines
• Least-privilege access control
• Firewall and port configuration
• Administrative access auditing
• Antivirus and endpoint protection
• Vulnerability remediation

Related: Cybersecurity servicesCloud services (AWS, Azure, GCP)

Backup verification and recovery

Servers hold the data you cannot afford to lose, so a verified, recoverable backup is non-negotiable. We make sure your servers are backed up, that the backups actually complete, and that they can be restored, because an unverified backup gives false confidence until the day you need it.

We integrate server management with our wider backup and disaster recovery service, setting recovery targets and testing restores, so a failed server becomes a planned recovery rather than an emergency.

• Backup configuration and scheduling
• Backup completion monitoring
• Regular restore testing
• Recovery time and point objectives
• Rapid restore and rebuild
• Ransomware-resilient backup design

Capacity planning, documentation and reporting

We keep your server estate documented and planned, not just running. That means a maintained record of configuration and dependencies, capacity planning so you upgrade before you run out of headroom, and clear reporting on health, patching and performance.

Good documentation and reporting remove key-person risk and give leadership real visibility. You know what you have, how it is performing and what needs attention next, rather than discovering it during an outage.

• Capacity and growth planning
• Configuration documentation
• Dependency mapping
• Performance and health reporting
• Lifecycle and upgrade planning
• Monthly service reviews