Network Management

Proactive network monitoring

We monitor your network continuously: device health, link status, bandwidth use, latency and the early signs of trouble. Catching a failing switch, a saturated link or an unusual traffic pattern early means we can act before it becomes an outage that stops work across the business.

Monitoring also gives you visibility you probably do not have today, showing how your network is actually performing and where the bottlenecks are, so capacity and spend go where they are needed.

• 24/7 network monitoring
• Device and link health tracking
• Bandwidth and latency monitoring
• Traffic pattern analysis
• Automated alerting and escalation
• Performance and uptime reporting

Related: Server managementCybersecurity services

Managed firewalls and network security

The firewall is your network's front door, and a misconfigured or unmanaged one is a serious risk. We configure, manage and monitor your firewalls, keeping rules tight and current, filtering threats and logging activity, so only legitimate traffic gets through. This is a core part of a defence-in-depth approach.

We go beyond the perimeter with network segmentation, keeping sensitive systems separated so a problem in one area cannot spread across the whole network. Combined with monitoring, this contains incidents and limits the damage any single breach can do.

• Firewall configuration and management
• Intrusion detection and prevention
• Network segmentation and VLANs
• Content and traffic filtering
• Firewall rule reviews and audits
• Security logging and alerting

Related: Cybersecurity servicesIT support and helpdesk

Secure remote access and VPN

Hybrid and remote work only works if people can connect securely from anywhere. We set up and manage VPNs and secure remote access, so your team reaches the systems they need without opening your network to attackers. Access is authenticated, encrypted and controlled.

We design remote access around least privilege, giving people access to what they need and no more, with strong authentication. That keeps distributed teams productive while keeping your network properly protected.

• VPN setup and management
• Secure remote access
• Multi-factor authentication
• Least-privilege access control
• Encrypted connectivity
• Remote worker support

LAN, WAN and multi-site connectivity

We design and manage the wired and wide-area networks that connect your people, sites and systems. From switch and router configuration to resilient links between offices and SD-WAN for distributed businesses, we build connectivity that is fast, reliable and easy to scale.

For multi-site businesses, we manage the whole estate as one network, with consistent configuration and security across every location, so a branch office gets the same reliability and protection as head office.

• Switch and router configuration
• LAN design and management
• WAN and SD-WAN management
• Multi-site connectivity
• Resilient and redundant links
• Network cabling and infrastructure advice

Business Wi-Fi design and management

Patchy Wi-Fi is one of the most common and most visible IT frustrations. We design, deploy and manage business Wi-Fi that delivers consistent coverage and performance across your premises, with the capacity to handle the number of devices your people and visitors actually use.

We separate guest and corporate traffic, secure your wireless network properly, and monitor it so dead spots and congestion are fixed proactively rather than after a stream of complaints.

• Wi-Fi site survey and design
• Access point deployment
• Guest and corporate network separation
• Wireless security configuration
• Coverage and capacity optimisation
• Ongoing Wi-Fi monitoring

Documentation, reviews and optimisation

We keep your network documented and continually improved, not just running. A maintained network map, current device inventory and clear configuration records make changes safer, troubleshooting faster and audits painless, while removing the key-person risk of a network only one person understands.

Regular reviews identify bottlenecks, security gaps and ageing equipment before they cause problems, so your network keeps pace with the business and your spending is planned rather than reactive.

• Network documentation and mapping
• Device and configuration inventory
• Regular security and config reviews
• Bottleneck and capacity analysis
• Equipment lifecycle planning
• Monthly performance reporting