Backup & Disaster Recovery

Automated cloud and offsite backup

We back up your critical systems and data automatically on a schedule that matches how often it changes, so you are never relying on someone remembering to run a backup. Copies are encrypted and kept offsite in the cloud, following the principle of multiple copies in more than one location, so a fire, theft or local failure cannot take out both your data and its backup.

We cover servers, endpoints and the cloud applications businesses often wrongly assume are backed up for them, including Microsoft 365 and other SaaS platforms. The result is a complete, automated safety net across your whole environment.

• Automated scheduled backups
• Encrypted cloud and offsite copies
• Server and endpoint backup
• Microsoft 365 and SaaS backup
• Multiple copies, multiple locations
• Retention policy management

Related: Server managementCloud services (AWS, Azure, GCP)

Ransomware-resilient backups

Modern ransomware deliberately seeks out and encrypts backups, because attackers know that destroying your recovery options is how they force a payment. We design backups to resist exactly this, with immutable and isolated copies that cannot be altered or deleted by an attacker even if they compromise your network.

That resilience is what lets you say no to a ransom demand. Instead of paying and hoping, you restore from a clean, protected backup and get back to work, which is both safer and far cheaper.

• Immutable backup copies
• Air-gapped and isolated storage
• Protection against backup deletion
• Clean-restore verification
• Rapid recovery after an attack
• Integration with security monitoring

Related: Cybersecurity services

Recovery time and recovery point objectives

Not all systems are equally critical, and backing everything up the same way wastes money and still leaves gaps. We work with you to set recovery time objectives (how fast each system must be back) and recovery point objectives (how much data you can afford to lose), then design backup frequency and recovery methods to meet them.

This turns business continuity from a vague aspiration into concrete, measurable targets. You know exactly how quickly each part of the business can be restored, and your backup investment goes where it protects the most value.

• Recovery time objective (RTO) definition
• Recovery point objective (RPO) definition
• System criticality assessment
• Tiered backup strategy
• Cost-aligned protection
• Measurable continuity targets

Backup monitoring and verification

The most dangerous backup is the one everyone assumes is working but silently failed months ago. We monitor every backup job, confirm it completes successfully, and alert and act the moment one fails, so gaps are caught and closed immediately rather than discovered during a disaster.

Verification goes beyond a green tick. We check that backups are complete and consistent, so when you need to restore, the data is actually there and usable.

• Daily backup monitoring
• Success and failure alerting
• Completion and consistency checks
• Rapid remediation of failures
• Backup health reporting
• Retention and compliance checks

Tested recovery and failover

A backup is only proven when you successfully restore from it. We test recovery regularly, restoring systems and data to confirm they come back correctly and within your recovery time objective, so there are no nasty surprises during a real incident.

For systems that cannot tolerate downtime, we design failover so operations continue on a standby copy while the primary is recovered. You get confidence that has been demonstrated, not just promised.

• Regular restore testing
• Recovery drills and rehearsals
• Failover for critical systems
• Documented recovery runbooks
• Recovery time validation
• Post-test reporting

Business continuity planning

Technology recovery is only part of staying in business after a disaster. We help you build a business continuity plan that covers how people keep working, who does what, how you communicate, and how you recover systems in the right order, so a serious incident is met with a calm, rehearsed response.

A documented, tested plan is also increasingly expected by customers, insurers and regulators. We help you create one, keep it current, and rehearse it, so it works when it matters rather than sitting unread in a drawer.

• Business continuity plan development
• Roles, responsibilities and communication
• Recovery sequencing and dependencies
• Scenario planning and rehearsals
• Plan documentation and updates
• Compliance and insurer evidence

Related: IT support and helpdesk